On this page we go through the online reputation and the Goldco reviews available from independent third-party consumer protection agencies in order to see if we can find any red flags or complaints, or if their reputation actually is as solid as it looks like on a first glance. Let us turn every stone and leave nothing out!
It is of course very important to do your own research before you invest into anything, and those who don´t and just jump on the first shiny object, is at a high-risk of getting burned. As you are on this page I am going to assume that you are a smart person that do your research, however, just wanted to mention the importance of researching before you act!
Before we start I think it is worth to mention that there is no other gold & silver IRA dealer in this industry that have been rated by more well-known and trusted 3rd party protection agencies than Goldco. That fact, is of course, something very positive in Goldco´s favor, that is most likely one of the reasons why they are recognized as a top company and industry leader in the gold & silver IRA space.
Below is a short resume (stats) of the company:
Company name: Goldco
Industry: Gold & Silver, IRAs
Owner: Trevor Gerszt (CEO)
Years in business: 15 years (2006 – 2021)
Overall 3rd party rating: (4.8 / 5)
Goldco Reviews | A-Z
Below I am going to list each and every independent 3rd party consumer protection agency that have rated Goldco based on what their clients have said, I will also show “exerpts” from a few reviews from each site and of course link to where you can see them all if you would like to.
Ok, with that being said, let´s dive into it!
Rating: (4.8 / 5) (out of 552 reviews)
If you want to read them all click here (opens in new window)
As you can see above an impressive rating considering the high number of people who have left a testimonial and rated their experience on the Trustpilot website. Let´s look at an example of a happy client:
I have been a Goldco client for close to two years. Recently I received a call from a gentlemen with Goldco wanting to go over my account to see if there was anything else they could help with. I had been reached at a poor time and told the guy he would have to call me back and gave him a date and time a couple of weeks in the future. He stated he would call and at the specific time like I requested.
Well that day and time came and I had forgotten about it, but he did call me back as promised. He and I talked and I asked quite a few questions and he supplied answers to all of them. It required 2-3 other phone conversations to conclude our business, but I have to say he was on time on every instance and was friendly and very informative.
Both times I have had transactions with Goldco everyone I have dealt with has not only been professional, but they have been friendly as well.
I have recommended Goldco to some friends and family members and I feel completely at ease doing so.
This is a First Rate company.
Business Consumer Alliance
Rating: (5 / 5) (out of 1 review)
click here to read more details (opens in new window)
Not much to say here, 1 review found and it was full points, below you can see what the client had to say:
Being the first time I actually looked into precious metal IRA’s, I was very skeptical at first because I had no clue how anything worked. However, the people at Heritage Gold Group really explained the concept to me and made me feel super comfortable with what I was investing my money into. Lana Lee helped me set up my account and she put everything in place for me so it was simple to understand. I definitely recommend their services, especially to anyone, like me, who was a first-timer.
BBB (Better Business Bureau)
Rating: (4.9 / 5) (out of 86 customer reviews)
click here to see them all (opens in new window)
This weight heavy, the BBB is a good place to get a good idea of a company in this industry as more than 60-70% of the gold & silver companies aren´t even accredited by them. Goldco is an accredited business by the BBB, not only that, they got a 4,92 rating out of 86 people, and that is a high amount.
Super great experience. I see the American dollar losing value and status and am concerned that our current Government is making things worse. I am about ready to retire and I really need to diversify my IRA and pension – so started looking at purchase of metals. Saw ads for Goldco and actually took time to investigate them online. I certainly did not want to be scammed. Everything I read seemed positive so I made the decision to try them out with a small portion of my IRA. Not only did they provide additional literature, they also verbally talked me through WHY I should be considering diversification and actually made the process painless. In two short phone calls, they had everything they needed to start the process and stayed with me as we called my current custodian to initiate the funds transfer. All in all, I was able to move funds and purchase metals in 3 short weeks. Thanks, Goldco – I have peace of mind knowing that my retirement is more than paper money or investments that might lose value over the next few months. I actually am considering additional money transfers in the near future. They made the process easy. Thanks, Tony Pino, and your team, for the time you spent with me during the process.
Rating: (4.8 / 5) (out of 253 customer reviews)
Click here to read them all (opens in new window)
I first purchased gold and silver through Goldco in July this year. After having a frustrating experience with a competitor I decided to try Goldco. With Goldco, my experience was totally different. They communicated with me, explained how the rollover works, guided the process with my 403b provider and promptly provided documents for me to sign. They were very friendly and took the struggle out of the process. I later rolled over additional money from an IRA and am very excited to own these precious metals in a Traditional IRA with Goldco. I highly recommend their services.
Rating: (4.7 / 5) (out of 214 customer reviews)
click here to read them all (opens in new window)
Again, an outstanding overall rating by the clients of Goldco, this time on Google Reviews. It is also a high nr of clients who have left their opinion and a strong 4,7 out of 5.
Chip GuardI first contacted Goldco to inquire about purchasing silver bullion. I wanted to roll over one of my IRAs. Mr. Robin Hubbard contacted me to address my needs. While the transaction is not complete yet, my experience with Mr. Robin Hubbard and others at Goldco has been wonderful. They have met all of my expectations. I have even qualified for a 10 percent bonus. Once the full transaction is complete, I will be glad to write another posting.
Goldco Complaints? (and red flags?)
As I always say, not even Mother Theresa was loved by everyone. Goldco got complaints, just like any other gold & silver dealer out there, it is just that they have less complaints than the others. You will never be able to make everyone happy, and I can assure you that if you have been in business for 15 years you are going to collect a few complaints on the way. There are complaints to be found on Goldco if you follow the links I have provided you with above. However, they have been addressed and resolved by Goldco representatives as you can see yourself also through the links above.
Of course you should take complaints serious, I would say that if the complaints are more than just a little, then you might want to look on other alternatives, and if the complaints are alot I would run the other direction. Goldco are none of these examples, they only have a fraction of complaints eventhough they have been featured on more independent 3rd party consumer protection agencies than any other gold dealer, atleast what I know of. We have reviewed over 100+ gold & silver IRA companies on this site, so I like to think I have a pretty good overview.
Final words and verdict
Verdict: #1 recommended!
Goldretired rating: (4.8 / 5)
It is no coincidence that Goldco holds the #1 spot as Goldretired´s top-5 gold & silver IRA companies list. Their results speak for themself and nrs and stats don´t lie. Goldco´s rating stats are no joke, they are very impressive and I have jet to see many companies in this industry coming even close.
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Don´t take my word for it though, look it up and do the research yourself.
I always recommend and repeat to our readers that you should always compare different top companies against eachother to see where you get the best deal, and what company that resonates with you and your particular needs the best. You might want to have a look at our top-5 list of gold & silver IRA companies on this page for a good start on your journey.
You are a smart person, I am absolutely sure that you will find the right company for you!
Also, make sure to claim your free invesing kit from Goldco as you might learn things you didn´t know from the educational material they offer:
I hope you found this page helpful and that you have gone through the reviews to be found on Goldco on the most well-known and trusted review and rating sites by the independent 3rd party sources, both the positive ones and the addressed complaints. Also, if you are a client of Goldco yourself then please share your experience in the comment section below! If you got any questions about this then I would be more than happy to answer them below also aswell!
I wish you success!
Michael, founder of Goldretired