Today we have a look at James Allen Diamond and review it for you so you can get a good idea of if it is for you or if you should look elsewhere. Are there better alternatives out there or are they your best dealer available? Ok, let´s go!
Product: James Allen
Owner: Oded Edelman (CEO and co-founder)
Price: Depends on what you purchase
Who is it for: Diamond enthusiasts
Overall rating: (3.7 / 5)
Before we start!
It is always important that you do your own due diligence and research a company before investing any money. The diamond industry is flooded with scams and rip-offs so please be very aware and make an educated decision with your info on the different options you got.
Ok, with that being said, let´s continue with the review on James Allen.
James Allen Diamonds Review – About
James Allen is a diamond company that was founded recently back in 2006. That is pretty recently when it comes to a diamond company like this one. It was a pioneer in the industry back then when it started to change the way consumers shop, as it introduced online jewelry shopping to the public.
The company has since it started, sold over $200,000,000 worth of engagement rings and loose diamonds.
It got offices in many of the major cities of the U.S. for example in New York at 551 Fifth Avenue, 6th Floor, Suite 601, New York, New York.
How does it work?
Their website is pretty self-explanatory and easy to navigate and use. It also got the feature that other similar online diamond dealers got, where you can customize and refine your search on exactly what you are after, depending on your preferences and budget:
This feature is very easy to use and can be found in any of the menus (loose diamonds, wedding rings, etc), depending on what you are after.
==>Our #1 recommended diamond dealer got the same feature
The products offered
The products offered by James Allen are found in their top menu on their website and are the following:
- Engagement rings
- Wedding rings
- Fine jewelry
How about the payment?
You can use any of the major credit cards (Visa, Mastercard, American Express), and also PayPal if you would prefer that.
There is also a discount of 1.5% to be won if you order through wire transfer.
You can contact them with further questions on this topic either via e-mail or simply by calling their customer service with your additional questions.
Can you get your order shipped to your door?
Yes, you can! You can get it delivered to your home, business, FedEx location, etc.
Is it safe?
The items are fully insured during transit and all orders require a signature at the delivery time.
How is the support?
Something I always put a lot of weight on when it comes to the support system of a company is if they got a live chat function or not. Does James Allen have this? Yes, of course, they do! I would have been surprised if they didn´t actually, as there was the first diamond dealer who “went online” it would be strange if they would not have this function while many of its competitors got it.
So that is a plus, and they also got the ordinary e-mail and phone support as well.
Is James Allen diamonds a Scam?
No, it is not a scam. It is a legit diamond dealer with real offices and real owners. However, if it is the best one or not is another story, but you should not have to worry so much with a 30-day money back guarantee, right?
Other online reviews and ratings
One good thing to do to get a better view of a company’s service is to see what the most well-known and trusted review and rating sites have to say:
Overall rating: (2 / 5)
Overall rating: (2.5 / 5)
BBB (Better Business Bureau)
20 complaints closed in the last 3 years, and 9 complaints the last 9 months.
P.S. The reviews and ratings online on James Allen are not among the best in the industry if you compare to other similar diamond dealers. Our #1 recommended diamond dealer got 5 out of 5 stars on Trustpilot. ==> Click here to read about that one instead.
The pros and cons of James Allen
It is always a good idea to compare a company’s positive sides against its negative ones. As always in our reviews, we point out some obvious ones on both sides of the spectrum.
- Nice website
- Wide selection of diamonds
- Ability to create a design of your choice
- Good support
- Only 10+ years in business
- Got some negative reviews online from its clients
Are there better alternatives out there?
Well, James Allen absolutely seem like a good option if you are in search of purchasing diamonds, however, the absolute #1 recommended diamond dealer I would say is one that has been in business since 1973 and got a flawless reputation.
Final words and verdict
Overall rating: (4.2 / 5)
Ok, I think that sums up the overall picture of this company pretty good. This is a legit company, no doubt about that. They got a real physical address and, real online reviews and ratings. However, the reviews and ratings were not really impressive so
However, if it is the best company out there is another story and I would advise you to look at different alternatives before you make your decision.
I hope you found his short review of James Allen Diamonds to be helpful and now you should have a better overview of the company and if it is something for you or not. If you have used any of its services please share your experience with us in the comment section below as it can help others. Also, if you got any questions about this review I will be more than happy to answer them below!
I wish you success!
Founder of: Gold Retired