Today we take a look at Capital Gold Group. What is Capital Gold Group about? Is it a scam or a legit company? Will it be something for you, or are there better alternatives? These are some of the questions this review will focus on. Ok, here we go!
Company: Capital Gold Group
Website: www.capitalgoldgroup.com
Owner: Jonathan Rose (Founder and CEO)
Founded: 2003
Price: Depends on your investment
Who is it for? Gold Investors
Overall rating: 
(1.5 / 5) NOT Recommended
Essential to mention (before we go into more details of this review)
We strongly recommend doing your research online before choosing a company to invest in. There are so many reviews online of clients being ripped off and scammed. So please investigate thoroughly and compare different alternatives before you make your decision.
One example: 99.9% of companies got “pushy” salespeople trying to stress you into acting fast.
Here is the thing, the #1 Recommended Gold & Silver IRA Dealer on our top-5 list got No-salesy representatives… So they won´t bother or terrorize you with phone calls.
You are an intelligent person, so I am sure that you understand the benefits of dealing with such a company instead, right?
+They got a couple more benefits you might appreciate as much as I do. You will understand yourself once you have visited the page (link) above.
==> See our Top-5 List of Precious Metals IRA Companies on this page <==
With that being said, let´s continue with the review on Capital Gold Group!
What is Capital Gold Group about?
Capital Gold Group is a gold (and other precious metals) investing company. The physical address of the company is: 21700 Oxnard St. Suite 600 Woodland Hills, CA 91367
CapitalGoldGroup.com is not a new upcoming website, it has been online since 2003, and the company even got its radio show that focuses on market analysis. The company and website allow you to invest in gold, silver, platinum, and palladium in the form of bars and coins.
(History and founder)
The founder Jonathan Rose started the whole thing from his living room. He got a background living in Europe, where he was in the base metals market, precious metals market, and the forex market (foreign exchange market). He has been employed by banks such as Prudential Bache Securities, Morgan Stanley, Fimat Metals, Merrill Lynch, and other global firms on the London Metal Exchange (LME). He negotiated with traders in the base metals markets.
Since coming from Europe to the U.S., he has gained a reputation as an advisor and commentator on the global gold markets. He has also been featured in magazines such as Forbes and Leaders.
How does it work?
Like most investing companies, Capital Gold Group works closely with its clients and guides them to put gold and silver into their existing investment portfolios. The company got “gold specialists” that deal with potential clients. These “experts” are customer service representatives who assist clients with their questions and/or account concerns.
Your metals are stored safely in a third-party depository, or you can get them delivered to your home.
The products
The products offered by CGG (Capital Gold Group) are gold and silver and platinum and palladium, in the form of bars and coins.
Gold IRAs?
Yes, gold IRAs are offered. However, it is not the main focus of the company. So if that is what you are looking for, other companies focus a lot more on that.
I would recommend that you look at the #1 best-rated GoldCo if a Gold or Silver IRA is what you are looking for.
Can you get home delivery?
Yes, you can! Your order is usually shipped within 7-29 business days, depending on what payment method you use for your order.
Note: Many gold investing companies got a faster delivery time than that.
Can you store your investment with the company?
You can store your investment in a third-party depository named Delaware Depository. It is a well-known and safe place that many other gold investment companies offer storage for their clients.
Can you sell the gold back to the company?
Here is the thing, CGG has a bit “questionable” buy-back policy that might make it hard for the client to sell back to the company.
Some existing clients of CGG are NOT satisfied with the resale value of their investments. Gold that they bought from the company was worth half of what they originally paid for it. This means it was at least a 30-50% premium taken from the wholesale price of gold…
Can anybody in any country invest?
No, it is a company for the U.S market only.
How´s the support?
The support of a company and website is something that I find highly important. I prefer a 24/7 live chat, or at least a live chat that is open for some hours on weekdays.
Does CGG get this? No, they don´t, which is a minus (at least in my book). There is no live chat function on their site: only the primary physical address, phone nr, and e-mail support services.
Is Capital Gold Group a Scam?
So, is Capital Gold Group a scam company? No, it is not a scam. It would not have been able to survive for this long time if it was.
However, there might be better alternatives for you as some of their clients have complaints about the company.
The complaints are about the buyback policy, slow delivery on their orders, lack of IRA focus.
These complaints have been posted on the BBB (Better Business Bureau) website, Ripoff Report site, Business Consumer Alliance, and Trustlink.
Here is one not-so-positive example from the Trustlink site.
Important to mention here: Even if there have been some complaints, it is essential to say that the company has addressed and taken care of most of the complaints.
Update Jan 13 – 2019
It seems like Capital Gold Group has declared bankruptcy. According to a comment we have received (you can see it in the comment section at the bottom of this post), they are no longer in business… (Or see the excerpt below:)
These crooks took my 50k and ran. In 2011 I purchased 50k worth of gold and silver coins which they told me if I held onto for five years, I could pay cash for a house in CA. 5 years later, they lost 40% of their value. When I tried to trade them back, they would give me even less because they said they weren’t worth anything anymore. They said if I sent them all to them, they would trade for 36k in gold and silver bullion. I sent the coins back. After hearing nothing from them for several weeks, I contacted them. They said they are declaring bankruptcy, and that is that. I’m retired, and that was my only savings. Now I have nothing. Soon as they got the gold and silver coins back, they took it and ran.
When you look at their website, it is still up and running without any signs of bankruptcy… I would recommend (if you are an active investor with them) that you look at this right away.
Better alternatives than Capital Gold Group?
Well, I have to say yes to this. I have at least ten other companies listed on this website that I recommend over Capital Gold Group. That got a lot more reviews and not even near as many complaints.
I would say that you should always look at more than one option before deciding. If you do some research online, you will see that the ones getting the highest overall ratings and overall trust score are only a few. I have listed them on this site as I have done reviews on many gold investing companies by now, so I suggest you look at them.
Also, if IRAs are what you are looking for, I would say that you might want to look at other options as there are companies that focus a lot more on that service.
The one I would recommend the most for that would have to be GoldCo.
P.S. You will very quickly understand why they are my #1 recommendation when you visit and read the orange link above.
The good
- The website is user-friendly and easy to navigate on
The bad
- Questionable buyback policy
- No live chat
- Lack of focus on IRAs
- Got some serious complaints from its clients
Do you Own or Represent Capital Gold Group?
If you are a representative or associate of Capital Gold Group and have found something not to be correct in this review, please, feel free to tell, and I will make sure to update the info on this post. The easiest way to do it is in the comment section below, or else you get the e-mail on the about page.
Final words and verdict (Capital Gold Group)
Verdict: NOT Recommended
Overall rating: (1.5 / 5)
This is a legit gold investment company, and overall it seems like a great company. However, I would not recommend it for you as other alternatives got more services, such as platinum and palladium investing, lower minimum investment, and better comparison overall.
Recommendation
You are an intelligent person, and you made a wise decision to read this review. I am sure you will find the right company that suits your particular needs.
It is always important to do your research before picking an investment company. To see the ones that got the highest ratings, then click the link below.
==> Click here to see the Top-5 List of Gold & Silver investing companies <==
I hope you found this review of Capital Gold Group to be helpful, and now you should have a better understanding of what it is and if it is a scam. If you are a current (or former) client, please share your experience below as it can help others to make the best decision for them. Also, if you got any questions about this review, I will be more than happy to answer them below!
I wish you success!
Michael
Founder of: Gold Retired
Hi Michael,
Thanks for the post/review on Capital Gold Group. Good to see that you’re promoting people buying into precious metals like Gold/Silver etc.
I’ve also bought into these, in particular silver as it’s much easier to get into and based on today’s prices, offers a fantastic bargain with a great potential upside taking into account a lot of the devaluation in currencies globally due to quantitative easing i.e. printing of money which is due to be reflected soon enough in gold/silver terms.
Thank you,
Best regards
Great work! I have actually never heard of this company, but found myself getting pretty intrigued with the idea. I have always wondered about valuables like gold/silver, and how the wealthy people that have estates can manage their most valuable possessions. I have heard of people getting grossly rich off of investing in metals at the right time. This post certainly makes me consider it!
These crooks took my 50k and ran. In 2011 I purchased 50k worth of gold and silver coins which they told me if I held onto for 5 years I could pay cash for a house in CA. 5 years later they lost 40% of their value. When I tried to trade them back they would give me even less than that because they said they weren’t really worth anything anymore. They said if I sent them all to them they would trade for 36k in gold and silver buillion. I sent the coins back. After hearing nothing from them for several weeks I contacted them. They said they are declaring bankruptcy and that is that. I’m retired and that was my only savings. Now I have nothing. Soon as they got the gold and silver coins back they took it and ran.
Am so sorry to hear that, thank you for letting us know this by sharing this, it is very important that you do, now many others will see this.
Can I also ask you when all this took place?
When did they tell you they went bankrupt?
Thanks again for your comment,
/Sincerely
I was also notified of the Bankruptcy after I started a transaction with them. My father passed away and left me a small inheritance, in silver and platinum bars. I cashed them in and learned after 4 weeks that Capital Gold was declaring Bankruptcy. Now my small inheritance in 0. Devastating and they will not return any calls. What’s even more concerning is that this money was in an IRA account, which is supposed to be protected. Looking for a good attorney now.
Thank you for this info, please feel free to come back here and tell us how everything goes for you.
Thanks again,
/Sincerely
I purchased $50K of gold coins from Capital Gold Group in 2008. I just tried calling them today about the value of my purchase in today’s dollars. Got no answer and started the research only to find about their filed bankruptcy. I should have followed the advice “if it sounds to good to be true it’s because it is”. Buyer’s of precious metals and coins beware.
Best
First of all, thank you for leaving a comment and letting us know! This will hopefully help others as well to be more careful and do their research both one and two times before making any moves.
Thank you again and please feel free to come back here and tell us how it all turns out for you in the end, you might be able to get funds back?
/Sincerely
My mother purchased gold from CGG in 2009. She has passed away and i’m looking for the records of the product types of gold she purchased so I can take inventory of her assets. Since they have filed bankruptcy I was wondering who holds the company files.
Thank you,
First of all, thank you for your comment and for sharing your story about your mother & hers and your experience with this company!
It is a good question you ask,
have you tried to contact the founder of the company, Jonathan Rose? That could be one way to go at it at least.
Hope that helps and leads to your problem getting resolved.
Thank you again!
/Best
I am one of the persons that lost my money invested in gold and silver coins in this company. Mostly the savings of most of my life, to be used in my older days. I thought I was going to die when I heard what they have done to me, and to so many other people! They are monsters!!!
First of all, thank you for your comment, and even more for sharing your experience with that company.
Please feel free to elaborate more on what happened as it can help others!
Thank you again,
/Sincerely