Today we look at Gold Direct for you and do a short review. What is Gold Direct? A scam dealer or a legit one? Will it be the right company for you? These are some questions we will help you with!
Company: Gold Direct
Website: www.golddirect.com
Owner: Not mentioned on their website (bad sign)
Price: Depends on your investment
Who is it for? Precious metals investors
Overall rating: 
(2 / 5) NOT recommended
Important to mention (before we go into more details of this review)
We strongly recommend doing your research online before choosing a company to invest in. There are so many reviews online of clients being ripped off and scammed. So please investigate thoroughly and compare different alternatives before you make your decision.
One example: 99.9% of companies got “pushy” salespeople trying to stress you into acting fast.
Here is the thing, the #1 Recommended Gold & Silver IRA Dealer on our top-5 list got No-salesy representatives… So they won´t bother or terrorize you with phone calls.
You are a smart person, so I am sure that you understand the benefits of dealing with such a company instead, right?
+They got a couple more benefits you might appreciate as much as I do. You will understand yourself once you have visited the page (link) above.
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With that being said, let´s continue with the review on Gold Direct!
Intro
Are you looking for ways that will allow you to invest in gold and other precious metals? Is it getting hard for you to decide whether you should invest in coins or bars? Do you want to know about any reliable platform that can provide you with IRA and 401 K services? Well, you are not the only one having such issues. Many people are ready to invest in their future and want to ensure that they will not have to work after retirement. The only problem is that they do not know where to get the best services because various such platforms are available.
To help you out with the selection process for your Gold Direct. They have various investment options, but the real question is whether they are safe or not. Here we have a complete review to help you make the right decision.
What is Gold Direct about?
Gold Direct provides different investment opportunities to the people interested in buying precious metals and selling them at a profitable rate. They have different types of precious metals available to give investors the freedom to select the metals they are most comfortable with. There are no restrictions on the amount you want to invest on the platform. You can even buy a single coin or as many bars as you like of any metal you need according to the market rate of the metals.
There are different services available for those planning to store their metals for a long time. This also goes for individuals planning to invest in their future to ensure that they can have a good life and source of income even after their retirement. It means that Gold Direct provides its customers with a complete package that will allow them to get the services they need. There are also consultants available. If you are confused, or there are some services that you would like to know about, you can contact their officials anytime that you need, and they will provide you answers to all the questions you have in your mind.
How does it work? (according to their website)
Gold Direct offers a very simple process to follow when buying or selling the metals you have purchased. When you buy, first, you need to select the metal you will invest in depending on the market value of the product and your budget. After that, you can order the metal, and it will be delivered to your doorstep. The metals will be delivered securely, and you will not have to deal with any problems.
When it comes to selling the metals, you again have to check the market rate because you will get the profit accordingly. Following the directions, you can easily sell the metals to Gold Direct and earn the profit that you need. You can keep investing in the company and generate more profit, bringing various other benefits. There are no confusing steps or verification issues you have to deal with while working with Gold Direct. It seems like they got reliable services available for customers.
Products and services offered
They have a variety of products and services available. Some of the products you can have are.
- Coins
- Bars
- Special coins
- combiBars
They have different metals available like silver, gold, platinum-palladium. You can select the one you want.
IRAs offered?
There are no info on IRA and 401 K services available on their website.
P.S.
Are you looking for an IRA solution for you?
==> Then click here (read about the #1 rated company)
Fees?
While buying the products, you have to pay the market price of the metals you are purchasing. According to their website, there is no extra fee that you have to worry about.
Can you get the metals delivered home?
Yes, they have a special delivery service available. The metals will be delivered to your home quickly, depending on your location.
Can you store with the company?
Yes, there are special accounts available in which you can store the metals you have bought with the company if you do not want them to be delivered to your home.
Can you sell back to the company?
Gold Direct will allow you to sell back to the company. It will make it easier for you to check the market value of the metals and sell them to the company immediately.
What countries are allowed?
The headquarter of the company seems to be in London, even if there is no info on the address on the website, or anywhere else online??.
They have all the services available in various regions. However, they provide services only in different countries around Europe and not the rest of the world.
**Click here for an international alternative
Do they have good support?
Something I always put a lot of weight on when it comes to the support system of a company is if they got a live chat or not. Does Gold Direct have this? No, they don´t, which is a minus (at least in my book).
They’ve got an e-mail and phone support only.
Important to mention (Warning):
There are complaints online (read further down) that the support does NOT answer on either phone or e-mail.
Is Gold Direct a Scam?
So, is Gold Direct a scam? I don´t think so, but I can not say for sure. There is no owner listed on their website, no physical address, and those 2 issues I would call “red flags,” and if you look at their website, it is not updated.
Let me present something even more strange below as we look into what the most well-known and trusted review and rating sites have to say about the company:
Online reviews and ratings:
It is always wise (and recommended) to look at what the most well-known and trusted review and rating sites have to say about the particular company you are interested in having to say before you make any decisions.
As always in our reviews, we provide you with their results, with clickable links (if possible) to make this task easier for you:
BBB
Rating: N/A
Trustpilot
Rating: 
(4 / 5) (out of 25 reviews) click here for details (opens in new window)
Trustlink 
Rating: N/A
Yelp
Rating: N/A
The conclusion from this:
24 reviews on Trustpilot only? Nothing from BBB, Trustlink, or Yelp? That is strangely little. I would say, and not enough to impress me. When you look at the review on Trustpilot, you can also clearly see that they got some complaints that the support is not answering AT ALL… Imagine the nightmare if something goes wrong, maybe your package gets lost, and there is no one to ask questions to get the issue sorted??
==> Read about a company that got hundreds of testimonials (and zero complaints) instead!
The PROS and CONS
It is also always recommended to compare a company’s positive sides against its negative ones to get a better overall view. As always, we provide you with some clear points on both sides of the spectrum:
The good
- They have various types of metals available with different weights. You can easily select the one you need.
The bad
- No owner listed on their website
- No physical address
- Outdated website
- Almost nothing to be found online in the form of reviews from clients
- Serious complaints about that the support staff is not answering AT ALL
Do You Own or Represent Gold Direct?
If you are a representative or associate of Gold Direct and have found something not to be correct in this review, please, feel free to tell, and I will make sure to update the info on this post. The easiest way to do it is in the comment section below, or else you get the e-mail on the about page.
Final words and verdict
Verdict: Legit (But NOT recommended)
Overall rating: (2 / 5)
Ok, I am not saying this is a scam. I think it is a legit company. However, it is a completely different story if it is the best option for you. I am not impressed.
Gold Direct seems like a reliable, authentic platform that will allow you to invest in coins and store with the company… At least when you look at their website, on the other hand, what company does not look good on their website? This particular one doesn’t even look that good on their website (thinking about their 2014 outdated issue)
The entire process seems easy for you. You can buy and sell the coins anytime that you need.
However, what if there would be some issue with your order and the support isn´t answering??
Make sure that you compare the services of Gold Direct with various other platforms available to ensure that you can select the one you are most comfortable with. You must be satisfied with the platform that you are using for investment.
My recommendation to you
You made a wise decision to read this review, and you are a smart person! I am sure you will find the right company that suits your needs and preferences the best! I got some great alternatives listed on this website, but the best one I can recommend is the one below. Click the link to read about that one instead!
Click here to read about my #1 recommended LEGIT company instead!
I hope you found this short review on Gold Direct to be helpful, and now you should have a better understanding of what it is and if it is something for you or not. If you have used any of their services, share your experience with us in the comment section below, as it can help others. Also, if you got any questions about this review, I will be more than happy to answer them below!
I wish you the best!
Michael,
founder of: Gold Retired
Hmm gold direct may not be a scam but they definitely need to hire a better person in marketing to revamp their website and online image. Thanks for breaking down these guys, I always see their ads and have always wondered if they were legit or not. I always follow the if there is smoke there is fire model so I won’t be touching these guys anytime soon. Thanks for the review
First of all, thank you for leaving a comment,
I agree with you and think you have a wise point of view and attitude, absolutely agree that they need to find themselves some staff lol!
am absolutely sure that you will find the right company for you!
Thanks again for your comment!
/All the best
I was triggered by the low price of the golden 50 pesos, € 1493 on december 24th, 2019, while the real price is € 1600. They have an explanation, that they can buy sharply in because of their good contacts. So they can work with lower margins. But € 1600 is the worth of the gold itself. Other traders ask about € 1.650 and earn about € 50 on the coin. This company looses € 100 on each 50-pesos-coin. That’s besides the missing real address and no owner another red flag. Be at your guard at every, even slight, deviation downwards from the real goldprice. Every bonafide trader knows the goldprice.
First of all, thank you for your comment!
Well said! You might want to (and should) be very careful before investing with a gold dealer, and like you said, if there are red flags then make sure to inform yourself to be safe, sounds weird that a company would lose 100 bucks on every coin…
Thank you again for your comment, please feel free to contact my #1 recommendation and talk to them.
/Sincerely
Visit their office in Madrid and they were not, visit their office in Tallinn and they were not either, they do not attend to customer complaints, they only sell, they do not buy, a disaster, it is a scam.
I am already reporting them to the central bank of my country
Thank you for your comment,
please elaborate more on how they scamed you as you say?
/Sincerely
Dear Sir, I want to respond to your review and details as listed above. We took over this domain name in February of this year (2020). Since then we made a complete revamp of the website, please have a look.
Our company details, chamber of commerce and all ways to contact us are listed here: https://www.golddirect.com/contact/
As for the person above mr. Manual Benitez. This person is not known as a client of us. He tried to sell gold to us, which we refused to purchase. We do not have an office in Madrid and never had.
Hi there, first of all, thank you for reaching out!
Going to have a look, and then update the review!
About the comment, have no control on who comment here as anyone can do so, asked him to elaborate on his experience but did´t receive a reply.
Thank you again for reaching out!
/Sincerely
Thank you. When will the review be updated please?
Hi again no worries one of the writers will look on it in the coming days
/Sincerely