Today we will take a look on GOLDCO Direct for you. What is GOLDCO Direct? Legit company or a scam? Will it be your best alternative or, are there better options out there? Ok, here we go!
Company: GOLDCO DIRECT
Owner: Trevor Gerszt (CEO)
Price: Depends on your investment amount
Who is it for: Precious metals investors
Overall rating: (2.5 / 5) Not recommended
Important to mention before we go into more details of this review:
We always strongly recommend to do your research online before you choose a company to invest with. There are so many reviews online of clients being ripped of and scammed. So please investigate thoroughly before you make your decision.
With that being said, let´s continue with the review on GOLDCO DIRECT!
What is GOLDCO DIRECT about?
Founded in 2006 GOLDCO Direct is one of the “young” companies in the precious metals industry. The company is an online dealer of gold and silver bars and coins. What might be good to mention here also is that GOLDCO Direct is also referred to as Heritage Gold Group.
The physical address of the company is: 6320 Canoga Ave, Woodland Hills, CA 91367, USA
How does it work?
In short, Goldco Direct (GD) is a company that offers precious metals directly to you (the client), and also delivery into IRAs and 401(k).
The 2 main services of GD is:
- Specializes in selling gold and silver in the form of bars and coins.
- They also offer help to its clients to add precious metals to their 401(k) or IRAs.
Their coin catalog (found on their website) offers a wide range of investment options for you:
- Pre-1933 Gold
- Gold Bullion
- European Gold
- Investment Grade Silver
- Certified Graded Coins
- Silver Bullion
Yes, IRAs are offered, it is kind of one of the company’s main services (as mentioned above). Below are the fees associated with an IRA account with GD:
As you can see the annual storage fees are at a good (low) $100 per year, that is a competitive price as some of its peers got 2-3 times higher annual storage fees. However, there are other companies that got the same low annual fee that GD has also.
Important to mention here: As you can see from the table above the initial setup fees and annual admin fees are not displayed here, that could be a concern and is a minus (at least in my book). Transparency is what you want from companies like this and one that is completely transparent and also actually waive your fees for up to your first 3 years is Regal Assets.
Can you get the gold (and other metals) delivered to your home?
This is something that is not mentioned on their website. A qualified guess would be that they don´t offer this kind of service as most of its competitors proudly display such a service when they offer it.
Can you store your investment with the company?
Yes, you can. Or more correct through their third-party partner depository. Once again I find their website to lack in info and it was very hard to find info on this.
However, Delaware Depository is at least one of the storage options they offer to its clients.
Can you sell back to the company?
Once again, this is not mentioned on their website at all.
Can anybody in any country use the service?
No, the services of GD is for citizens living in the U.S. only.
Is GOLDCO DIRECT a scam?
So, is GoldCo Direkt a scam? No, it is not a scam, it is a legit company of course. Even if it is still “new in the game” it would never have survived since 2006 if it wasn´t. It also got real (experienced owner) and a real address.
However, if they are your best choice among the hundreds or even thousands of similar companies is another story. That leads us to the:
GOLDCO Direct Complaints, Reviews, and Ratings online:
BBB (Better Business Bureau)
Overall rating: A+
Review score: (5 / 5) (out of 12 reviews)
Overall rating: 9,1/10 in trust score (out of 25 reviews)
Overall rating: (4.8 / 5) 4,8/5 stars (out of 220 reviews)
Overall rating: (5 / 5) (out of 5 reviews)
Overall rating: (4.5 / 5) (out of 14 reviews)
Overall rating: N/A
Overall rating: N/A
Are there any Red Flags?
Well, as you can see above the overall score from the reviews and ratings are well above average and actually up there among the best-rated ones.
However, even if the reviews are (mostly) very positive it is also important to say that they are not that many, especially not for a business that has been around for 11 years now.
Update December 20 – 2018
We have received a pretty angry complaint in our mailbox from a client who claims he has been scammed by Goldco, below is an exact excerpt from our inbox:
!!!MUST READ BEFORE YOU DO BUSINESS WITH GOLDCO!!! Four years ago I got an email saying that my IRA was going to be taken by the Government. Concerned, I asked for information and within minutes got a call from Goldco. A salesman, called himself a portfolio specialist and used every fear tactic to get me to “protect” my IRA with gold and silver. At the time the cash value of my retirement account was worth $110K. The salesman also gave me TAX advice. that’s right, a salesman gave me tax advice and told me to purchase “Limited Mintage Coins” that he assured me, WILL reduce my tax basis. Basically I will pay less taxes when I take distributions as the reporting of the account is based on the ACTUAL value of the weight of the metal. They will tell you it’s only the spot price. Goldco also stated, when the time comes for me to liquidate, Goldco WILL purchase back my gold and silver at anytime. I converted to a Self Directed IRA that contains both Gold and Silver.
A few months later I received my first statement and it revealed that my account was 60% of the original value. When I called to complain, they told me it’s a “long term hold” 3-5 years it will get better when the market crashes. Even though I didn’t think the market was going to crash and it still hasn’t. It’s only gone up. I put trust into this company and backed off.
Fast forward 4 years, I called to liquidate my account as I NEED the money for my dying wife’s medical bills and hospice care. You know, the money I worked all my life to save for retirement and emergencies. Goldco offered me 28% ($30K) of my original purchase. They said it was because the market hasn’t dropped yet. Even though spot price is up from when I purchased it. Makes no sense… When I got extremely upset, I got passed to another fast talking salesman named J.D. (Johnathan Douglas) V.P. of Sales, according to their website. This guy did not stop talking and talking. He’s one of those guys that thinks he’s a really smooth talker. Well, needless to say I didn’t go for his “sales pitch” on why I shouldn’t liquidate. Now I am stuck with these coins that won’t sell! How do I know they won’t sell, because I went to gold shops, ebay, other companies and they all told me I got scammed into purchasing these coins that are not with more than their weight and spot price.
I went ahead and started looking into Goldco. The owner Trevor Gerszt is a con man! He is on a Bravo TV show building a $10 MILLION house. I wonder how he can afford that?!? Also, hired an Private Investigator and here’s what he found. The Owner was arrested and checked into a mental hospital for horrible things. I was also told that there were aprox 65 in sales staff, however due to the antics, almost everyone either quit or got fired, simply for looking at him the wrong way. I have confirmed that Trevor has pending lawsuits with former employees. To save his company from a total collapse and multiple lawsuits, Trevor simply put someone else in the captains chair to run the ship and is now taking a back seat while everyone else is picking up his mess.
If you look, you will see, Goldco has negative reviews buried amongst fake positive reviews, you just have to look. My attorney has contacted other clients of Goldco with similar situations. We have compiled a group of people willing to go to the local DA and have this company investigated. Please do what you can to expose this company as they are hurting hard working Americans who live their life planning on retiring only to find out they were scammed!@
This e-mail was sent from a contact form on Gold Retired
Many of its peers got thousands of reviews and still the same (or higher) great score that GD got.
How´s the support?
On thing that I always put a lot of weight on when it comes to the quality of a company’s support is if they got a live chat function or not. GD does not have this and that is a minus (at least in my humble opinion).
They do offer an e-mail and physical address and a phone number for you to contact them with your questions and inquiries.
Why You Should (Or Should NOT) Join GOLDCO DIRECT?
It is always recommended to compare a company’s pros vs its cons to get a better understanding and picture about them. Below I have highlighted some points to make this job easier for you:
- Offers a wide range of products and services
- Good overall rating score from its clients
- Website lacks in support and also in info, on fees for example
- The reviews and ratings online are not that many
- There are some serious complains (see further up in this review)
Do You Own or Represent GOLDCO DIRECT?
If you are a representative, or associate of GOLDCO DIRECT and have found something not to be correct in this review please, feel free to tell and I will make sure to update the info on this post. The easiest way to do it is in the comment section below or else you got the e-mail on the about page.
Final Words and Verdict on GOLDCO DIRECT
Verdict: Not recommended
Overall rating: (2.5 / 5)
Ok, I think that sums up the whole overall picture of this company pretty good for now. This seems like a legit company, I would say, however, the serious complaints are there to see for anyone… For now, I will set the 2,5 rating. The reason I don´t set a higher one is due to the fact that the website lacks in info and also because the reviews (even if most was positive) was very few.
So, a 2,5-star rating it is for now and that feels very fair.
It can of course change to a higher or lower one in the future as the reviews on this website are getting updated as soon as some “news” on a company comes up.
You have made a smart choice reading this review as it is always recommended that you research and compare many different companies against each other before making an educated decision.
Am absolutely sure that you will find an IRA custodian that is right for you as you clearly understand this concept (you wouldn´t have read this far if you wasn´t) 😉
As always, the choice is up to you!
Which Company Do You Recommend?
If you are looking for a reputable gold IRA custodian besides any other company, you should check out Regal Assets.
Regal Assets have ZERO complaints from A LOT of real users. Used by celebrities, respected by well-known publications, and websites.
And A LOT more benefits!
I hope you found this short review on GOLDCO Direct to be helpful and now you should have a better understanding of what it is and if it is something for you or not. If you have used any of its services please share your experience with us in the comment section below, as it can help others. Also, if you got any other questions on this review I will be more than happy to answer them below.
I wish you the best!
Founder of: Gold Retired