Today we review the IBX company. What is International Bullion Exchange (IBX)? How good are their precious metals IRA service? Is the company a scam or legit? What ratings do they get from the consumer protection agencies? This and more in this short review! Ok, with that said, let´s start!
Company: International Bullion Exchange (IBX)
Website: ibullionexchange.com
Founder: William and James Alderdice
Price: Depends on the type of investment you make
Who is it for? Retirees and precious metal investors
Overall Rating: 
(3.5 / 5) (average)
Important to mention (before we go into more details of this review)
We strongly recommend doing your research online before choosing a company to invest in. There are so many reviews online of clients being ripped off and scammed. So please investigate thoroughly and compare different alternatives before you make your decision.
One example: 99.9% of companies got “pushy” salespeople trying to stress you into acting fast.
Here is the thing, the #1 Recommended Gold & Silver IRA Dealer on our top-5 list got No-salesy representatives… So they won´t bother or terrorize you with phone calls.
You are a smart person, so I am sure that you understand the benefits of dealing with such a company instead, right?
+They got a couple more benefits you might appreciate as much as I do. You will understand yourself once you have visited the page (link) above.
==> See our Top-5 List of Precious Metals IRA Companies on this page <==
With that being said, let´s continue with the review on IBX!
What is International Bullion Exchange?
International Bullion Exchange (IBX) was founded in 1979 by William and James Alderdice. It is a leading retail gold bullion dealer in the US and provides the sale and storage of gold and silver coins and bullion. They have a unique service where the gold bullion will be discounted if you are willing to postpone the delivery. 
IBX is a dealer in precious metals that helps people add diversification to their asset holdings and investments thanks to precious metal investments. Gold and silver should be important to anyone’s investment portfolio, and as such, the company specializes in providing these products to their customers.
They ensure that their clients can get all the certified bullion products and investment-quality coins and diamonds. One of the company’s unique features is that in addition to gold and silver, they also pay attention to diamonds. This precious commodity is largely ignored by the many other gold investment companies that you will discover.
Company address: 30745 Pacific Coast Hwy #139 Malibu, CA 90265-3647
What Products Do They Offer?
IBX offers precious metals such as gold, silver, palladium, and platinum. In addition to these precious metals, they also offer investment-grade diamonds where they help their customers get real diamonds as opposed to artificial ones.
Their products are all obtained from peaceful places and not conflict regions. As such, you can be sure that you are investing in the right quality of precious metals from the right mining regions in the world.
In addition, they also offer precious metal IRAs, which are a great way to diversify your investment portfolio. IRAs are a popular investment option for many people since they deal in gold, and this is an asset that has great value and stores value for a long time.
How to get started?
The process of getting started with IBX is straightforward. First, you might want to ask for the free investor kit from their website. This is an important source of information that will update you about investment quality gold and silver and the diamonds that they offer to their customers. With the free investor kit, you will be able to invest better and make decisions that will significantly impact your future.
The next step, after getting informed, should be contacting the company and placing a request with them. In some cases, you could be looking for retail gold and silver products and have them delivered to you.
This is all possible thanks to the customer support service available through the website. The customer support representatives will ensure that you are getting the services you need by giving you the right forms to fill out and answer all your questions.
Once you have filled out the forms, you will be able to get the services that you want. For instance, you might want to have your precious metals delivered to you within a certain time frame and in a certain condition. If you are opening a precious metals IRA account with them, you will have different forms that will have to be filled out.
These forms will enable you to open a Gold IRA account. The professionals over at the company will assist you with moving your existing assets into the new IRA account without incurring any tax penalty. You can also get in touch with the company over the phone and have an expert guide you through getting started with a precious metals investment.
International Bullion Exchange Gold IRA?
Irt comes as no surprise that gold IRAs are offered through the company as you can find both IRA approved gold and IRA approved silver among their products.
The International Bullion Exchange offers Gold IRAs. Investing in gold for your retirement is a great decision, and it does not carry as many risks as investing in bonds and the stock would. By talking to an expert, you will easily be able to establish your gold IRA account and start funding it in a different number of ways.
A gold IRA is an important retirement investment that takes advantage of gold’s special features and characteristics. Gold is a stable metal whose value does not get as volatile as the rest of the economy. It can protect your wealth and assets over a long period.
What IRA custodians do they work with?
There is no particular info on what specific IRA custodians IBX are partnered with, the only info we found on this subject was this exact exerpt:
We work with several of the largest and most respected 3rd party Custodians
What are the fees?
Unfortunately, the fees are not publicly listed on their website, which means that you will be given the information when you choose to open an IRA account with them. Or, you could also contact them and ask about this, ask for a price quote based on the products and services you would like from them.
Important to mention here: It is absolutely crucial that you are aware of what exact fees you are going to have to pay before you move forward and sign anything. We have seen so many horror stories of so many people getting surprised with so-called hidden fees they had no idea of until they got charged with very high amounts. What you want from a company is 100% transparency.
**See my #1 Recommended Gold & Silver IRA Solution (100% transparent + highest price buy-back guarantee + works with ALL major custodians)
Can you sell back your precious metals to IBX?
No. The company does not provide any information about a buyback program in place. This means that whenever you are not satisfied with the quality of precious metal that you receive, you will have to take up the matter personally with them.
How good is their support?
The lack of a live chat feature might be a bit of a disappointment for some investors. However, there are other means of contacting the company that you can use, such as the contact page on their website. Additionally, the company has phone numbers listed on their website so that you can reach out to them more conveniently. Their support is easily reachable over the phone through contact page messages will take a while before they get answered.
Is International Bullion Exchange a Scam?
So, is International Bullion Exchange a scam? No, it is not a scam. The company seems to be legitimate, and the fact that they got real owners and a real physical address strengthens that. It wouldn´t have survived this long if the company didn´t conduct legit business, right?
However, if it is your best alternative out there is a whole other story, and that leads us to what the most well-known and trusted, independedn third-party consumer protection agencies have to say:
International bullion exchange reviews, complaints, and ratings
BBB:
Rating: A+ (from 0 reviews??) click here for details (opens in new window)
Trustpilot
Rating:: N/A
BCA
Rating: AA (based on 0 reviews?) click here for details (opens in new window)
Trustlink
Rating: N/A
Yelp
Rating: 
(5 / 5) (from 1 review) click here for details (opens in new window)
What can we make out of these results?
The consumer protection agency I always put the most weight on is Trustpilot. The reason for that is because only real customers of a particular company can leave their testimonials and reviews there. As you can see above, there is nothing to be found about IBX on Trustpilot, and that is a minus, at least in my book.
Sure, they got the highest rating on BBB and the second highest rating on BCA but from 0 ZERO reviews? How does that work??
Therefore, the only review from a client that I actually found was from the Yelp website, and that was a person that was happy with the service he had received from IBX.
Important to mention here: is that there are gold retailers (that offer IRAs) that got HUNDREDS of positive reviews on Trustpilot and all of the above consumer protection agencies as well. I don´t know about you but I would feel more comfortable doing business with such a company instead.
Are there better alternatives out there?
Few companies offer diamonds in addition to the usual gold and silver that investors are looking for. However, if you are only interested in gold & silver I would say yes, there are better alternatives out there.
**See Top-5 List of Gold & Silver Retailers (that offer IRAs as well)
IBX pros and cons
The positive
- Investment-grade metals and diamonds
- Huge selection of products
- Secure investment and precious metal storage
The negative
- Limited pricing and fee information are available on their website
- No info on what IRA custodians they are partnered with
- Lack of reviews and ratings from Trustpilot and other consumer protection agencies
- Lack of a live chat feature
Do you own or represent this company?
Are you the owner or a representative of International Bullion Exchange? Is there any information that we have left out in this review? If any, feel free to contact us, and we will update the information for our readers. The easiest way to do that is by leaving us a message in the comment section below, or simply by sending us an e-mail at: contact@goldretired.com
Final words and verdict
Verdict: Legit
Overall rating: (3.5 / 5) (average)
Successful investing involves having your money in the right place and at the right time. Knowing when to buy and sell is also important, but the most important thing has an investment partner that understands your needs. IBX is an investment partner that you (most likely) can rely on to provide you with quality selection of precious metals and diamonds for your different needs.
However, the lack of reviews from the consumer protection agencies + the lack of info about fees on their website make so I cannot give a higher rating than an average 3.5 out of 5 stars possible.
As always, the decision is up to you to make.
Ok, so now what? (advice)
First of all, you did a wise thing to read this review and that tells me something important about you, that you clearly understands the importance of doing your due diligence and research before you act. That is, of course, a great thing! I wish more people did that…
As you are a smart person I am absolutely sure that you will find the right comapny that suits your personal needs and goals the best and that you feel comfortable doing business with. Just make sure to compare the top-alternatives out there against each other and you will be fine.
See my #1 Recommended Gold & Silver Investment Company (offers IRA)
Or,
See my Top-5 List of Gold & Silver Investment Companies (offers IRA)
I hope you found this short review on International Bullion Exchange to be helpful and that you now got a better idea of what it is and if it is something for you or not. Please share your own experience about this company in the comment section below as it can help others! Also, if you got any questions about this I would be more than happy to answer them below!
I wish you the best (and lots of succes)
Michael, founder of Gold Retired
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