What is Jet2.com? Are the services that it offers reliable or should you simply stay away from this company and what it claims to offer? Welcome to today’s review in which we shall go through this company’s features in a bid to construe the relevance of the services that it offers to you, as we decide whether it’s worth turning to as we book flights in the future. Read on to find out.
Company: Jet 2.com
Years in business: 17
Wide variety of aircraft: No
Overall rating: (4.2 / 5)
See my #1 recommended private jet company on this page
What is Jet2.com?
Jet2.com exists as the UK’s 3rd largest airline, fulfilling multiple flights from 10 UK airports to over 60 destinations in all of Europe and the rest of the world. This company began offering its services in 2003 and has since then managed to grow its fleet by adding 34 new Boeing 737-800NG aircraft. They’ve also managed to sell more than 96 million seats far. This could mainly be attributed to the fact that this company offers low-cost flights that are coupled with high-class services. So far, this company has managed to win several rewards.
Jet2 is itself a part of Jet2 PLC which is a company comprising of the following brands:
Do they have a wide variety of aircraft?
No. Whereas this company has a significantly large number of aircraft in its fleet (for its kind), they are not of a wide variety. In fact, all of its aircraft are sourced from Airbus and Boeing, and they have a capacity of more than 140 passengers. Currently, this airline has the following aircraft in service:
- Airbus A321-200 – 1 aircraft
- Boeing 737-300- 7 aircraft
- Boeing 737-800- 74 aircraft
- Boeing 757-200 – 8 aircraft
90 aircraft for an airline is quite a good number, however, as these aircraft are designed to meet the needs of many passengers at a go, unlike in the luxurious private charter services in which different sizes and capacities of aircraft are a necessity.
Do they have a wide variety of pricing options for different budgets?
No. Whereas this company does not have a wide variety of pricing options, it does make up for this by offering reasonably cheaper flights. Being an airline with a large number of aircraft in its fleet, this company can optimize its service delivery without having to compromise on quality. That said, however, there are some private air charter companies that are offering reliable services whilst still delivering reliable services while still giving customers access to a wide variety of pricing options. You should, as such check what alternative companies are offering in terms of pricing, before booking your flight with Jet2.com.
Does Jet2.com offer Flight sharing services?
No. The flight-sharing service only works with private air charter models, in which one customer can charter aircraft, and have other people travel with him or her, as they also contribute towards the total cost of the trip. Jet2.com, being an airline, can only cater to the needs of many different individuals, but not through a flight sharing model.
Does Jet2.com accept Bitcoin Payments?
No. This company is yet to join the list of companies In the air transportation industry which we have established that are already accepting Bitcoin payments. By not accepting Bitcoin or any other cryptocurrency for that matter, Jet2.com has shut out customers who’d like to make their payments:
- Without incurring high transaction charges
- With no taxes
A lot has been said about cryptos, with more people still joining this wagon of decentralized currencies. The fact that some reputable companies in the airline transportation industry have already started accepting Bitcoin payments is a clear indication of the necessity to have a method of payment that presents the benefits listed above.
P.S. See a full list of private jet companies that accept Bitcoin (and other cryptos) as payment on this page
Yes. Unlike most of the airlines we know about (including most of which we’ve already reviewed here on GoldRetired), Jet2.com has a membership program known as myjet2. This program offers a couple of benefits, in the form of:
- Receiving member-only discounts from time to time
- Exclusive notifications from Jet2.com
- A quicker and easier booking process offered through the myjet2 portal.
The quality of the support?
This company allows you to contact its support staff either by phone, or online. Most of the issues and concerns that you may have can be solved by taking a look at some resources it has on the “contact us online” page. Those who haven’t flown with this company in the past can also ask questions through the same page, by clicking on the tab labeled “Question”. Overall, I think this company has a very detailed terms and conditions section as well, making it easier for one to get the answers they’d need on their own.
N.B: You should call to talk to the customer support staff if you’re out to solve your issues faster. Besides, you can also contact the customer support staff through the messaging platforms on Facebook, Instagram, and Twitter.
In what countries are their services available?
This company makes flights to more than 60 destinations across Europe, with some of the main ones being:
- The Mediterranean Sea
It achieves its operational efficiency by offering its services from the following bases:
- Newcastle Upon Tyne
- East Midlands
Jet2.com Reviews (What their customers say)
Besides the information presented on Jet2’s website, we need to go through the reviews and feedback given by customers, in a bid to establish whether this company offers consistently reliable services. Customer feedback sourced from a legit consumer trust site is sufficient to help you get a near-perfect idea of the manner in which you’ll be served by the company in question. Let’s take a look at the reviews given by customers on Trip Advisor.
Rating: (4.5 / 5) [from 31519 reviews] click here for details (opens in new window)
This company has done such an impressive job at providing social proof of its existence and effectiveness. With an average rating of 4.5/5 stars from more than 31,000 customers, you already have an idea of what to expect from Jet2.com. Generally, this company seems to be doing quite well in terms of customer service, value for money, cleanliness, and the check-in and boarding process. It’s also doing okay as far as legroom, seat comfort, and food and beverage are concerned. Unfortunately, it seems to be missing the mark with its inflight entertainment. Enjoying all features of a flight, including inflight entertainment is something that every passenger should desire. You can get this by opting to travel using aircraft provided by a pocket-friendly private air charter company.
**You might, for instance, want to look at the company I have given the highest rating on this page
PROs & CONs
We can now highlight this company’s main pros and cons as you finally decide whether you’ll rely on its services. Here are some pros and cons worth considering.
- Excellent customer service
- Offers value for money
- Efficient check-in and boarding process
- Has a membership program
- Doesn’t have flight-sharing services
- Inflight entertainment is poor.
- It doesn’t accept Bitcoin payments
Do You Own or Represent Jet2.com?
If you are a representative, or associate of Jet2.com and have found something that isn’t accurate in today’s review please, feel free to reach out to me and I will update the information on this post. You can do this by leaving your feedback in the comments section below or simply by sending me an e-mail to firstname.lastname@example.org.
Final words and verdict
Overall rating: (4.2 / 5)
Jet2.com’s services are reliable, as can be proven by the customer ratings and reviews. If you’re not bothered by the lack of privacy in airlines and would like to take a trip to any of your favorite European destinations, then Jet2.com is a company whose services you can rely on. Alternatively, you can benefit equally well by taking advantage of an affordable private charter company’s service. With many of the restrictions that are being imposed on passengers currently (and possibly in the future), private air charter companies ( more private and luxurious) are becoming the go-to option. Have a look at my recommended option.
That will be all for this review on what Jet2.com is all about, and what it has to offer. I hope you’re now well-informed about it, to the extent that you can make a more solid decision about whether to rely on its services or not. If you’re still not sure about a particular feature, feel free to ask me in the comments section.
I wish you well,
Eric, Investor and Team Member at Gold Retired!