Today we look at Money Metals Exchange for you. What is Money Metals Exchange? Do they have a lot of complaints? Are you better off investing somewhere else? These are some of the main questions this review will answer!
Company: Money Metals Exchange
Website: www.moneymetals.com
Owner: Stefan Gleason (President), Clint Siegner (Director) and Mike Gleason (Director)
Price: Depends on your investment
Who is it for? Precious metals investors, retirees
Overal rating: 
(3.5 / 5)
Important to mention (before we go into more details of this review)
We strongly recommend doing your research online before choosing a company to invest in. There are so many reviews online of clients being ripped off and scammed. So please investigate thoroughly and compare different alternatives before you make your decision.
One example: 99.9% of companies got “pushy” salespeople trying to stress you into acting fast.
Here is the thing, the #1 Recommended Gold & Silver IRA Dealer on our top-5 list got No-salesy representatives… So they won´t bother or terrorize you with phone calls.
You are a smart person, so I am sure that you understand the benefits of dealing with such a company instead, right?
+They got a couple more benefits you might appreciate as much as I do. You will understand yourself once you have visited the page (link) above.
==> See our Top-5 List of Precious Metals IRA Companies on this page <==
With that being said, let´s continue with the review on Money Metals Exchange!
What is Money Metals Exchange?
Money Metals Exchange has been a bullion merchant doing business since 2010. It offers clients a wide exhibit of valuable metals to browse, including gold, silver, platinum, palladium, and rhodium. Also, the organization offers concentrated jewels multiple times more valuable than gold.
They have expected to give the most focused costs, which has situated themselves as one of the leading bullion merchants in the business. Be that as it may, is it worth purchasing items from this organization? What would you be able to expect about the nature of items and client benefits they offer? Here are the answers to all your questions.
Some history and info
In 2010, Stefan Gleason established Money Metals Exchange with the reason for setting up a reliable bullion merchant that highlights focused rates for its determination of items. It considers experienced financial specialists and the individuals who intend to put resources into extensive sums.
For example, the organization offers a “financial specialists starter unit” packaged together, which incorporates 1.1 ounces of gold and 120 ounces of crucial silver coins in only a solitary buy.
Notwithstanding the starter pack from Money Metals, they highlight a month-to-month investment funds plan that professes to give you $100 reserve funds for every month – or more. This choice enables you to pick your favored bullion item from the organization. You may have Money Metals send the things to you month to month or select to store the bullion in their storage.
How does it work?
They have a valuable metals site with diagrams, assets, infographics, a gold and silver bullion instruction focus, and a famous digital recording called “The Money Metals Weekly Market Wrap.” All quality data is generally a decent sign when you locate a gold and silver merchant who needs to instruct their customers.
They’ve even got a cool little gadget that will send you alarms when whatever metal you wish to watch gets to a predefined value level.
One thing that I like is their “Starter Portfolios.” These preselected small-scale portfolios are equipped towards fledglings who need their first request of valuable metals speedy and simple. The silver starter, the gold/silver starter, and the bigger and increasingly costly gold/silver venture portfolio.
They incorporate probably the most famous types of silver bullion, which makes them extremely fluid and simple to move back. In addition, some little pieces can be utilized for a bargain and exchange the occasion of a cash emergency without much of a stretch. So four ounces of silver aggregate for scarcely over spot cost, and they included free transporting and even delivered out your metals around the same time you request them.
Products and services offered.
They have different products available like coins and bars in various metals like silver, gold, platinum, palladium, copper, rhodium, etc.
Money Metals Exchange IRA
Yes, they have self-directed IRA services available. Not directly through their company, but you can do it with any of their partner custodians.
Below are some examples of firms with which they currently work with and have worked in the past, it is more than a few:
- Preferred Trust Company
- Advanta IRA
- American IRA Company
- Kingdom Trust Company
- Equity Trust Company
- Strata Trust
- Mountain West IRA
- New Direction Trust
- Millennium Trust
- Ramsey National Bank
- Forge Trust Company
- GoldStar Trust Company
P.S.
Always know exactly what fees you will have to pay before you sign any deal with ANY IRA custodian, as this is where so-called hidden fees usually take place.
You do not want any surprises here, and 100% transparency is what you want to look for.
==> Learn about our #1 Recommended Gold & Silver IRA Solution instead
Can you get the metals delivered home?
Yes, the metals will be delivered to your home in the safest possible way.
International shipping?
No, this company ships within the U.S. only.
Can you store with the company?
You can easily store your assets with the company. They have reliable security available to make it easier for you to store your investments in the best way. Worth to mention here is that you cannot store IRA gold at home as it simply isnt´t allowed.
Can you sell back to the company?
You can easily sell the metals that you have brought to the company. You will be able to sell the metals at the market rate, making it easier to generate the profit you need. However, be careful while checking the market rates.
Do they have good support?
Something I always put a lot of weight on when it comes to the support system of a particular company is if they got a live-chat function on their website or not. Does Money Metals Exchange have this? Yes, they do, which is a plus (at least in my book). They also got an e-mail and phone support.
Is Money Metals Exchange a Scam?
So, is Money Metals Exchange a scam? No, it is not a scam, it is a legit business obviously. They got real owners and a real physical address and they would not have survived this long if they didn´t conduct legit business, right?
However, if they are your best alternative out there is a whole other story, and that leads us to what the most well-known and trusted independent third party consumer protection agencies have to say:
Money Metals Exchange Reviews, Complaints & Ratings
What is always wise (and highly recommended) to do before you make any decisions is to look at what the most well-known and trusted review and rating sites have to say about the particular company you are interested in.
As always in our review, we provide you with their results (with clickable links) to make this task easier for you:
BBB (Better Business Bureau)
Rating: 
(4.3 / 5) (from 140 reviews) click here for details (opens in new window)
Trustpilot
Rating: 
(2.7 / 5) (from 20 reviews) click here for details (opens in new window)
Trustlink
Rating: N/A
BCA (Business Consumer Alliance)
Rating: N/A
Yelp
Rating: N/A
The conclusion from these (poor) ratings:
The consumer protection agency that I always put the most weight on is Trustpilot. The reason for that is that only real customers of a particular product or service can leave their testimonials there.
As you can see above, the overall rating there is a poor 2,7 out of 5 stars, and that is a well below average…
There are other gold companies with close to 5 stars in overall rating there, and with HUNDREDS of reviews as well.
Sure, the BBB overall rating was a bit better, however, they got 13 complaints in the last 12 months and 35 complaints in the last 3 years on the BBB site…
==> See Top-5 List of Best Rated Gold Companies (over 100s of reviews from its clients)
The pros and cons
Another thing that is always wise to do when looking at a particular company is to compare its positive sides against its negative ones to get a better overall view. As always in our reviews, we point out some obvious ones on both sides of the spectrum for you:
The good
- They accept Bitcoin as a form of payment
- Wide selection of partnered IRA custodians
- Much info and educational material on their website
- Saving plans
The bad
- Only 8 years in business
- Not much to be found online in the form of reviews and ratings from their clients
- Many complaints online
Do You Own or Represent Money Metals Exchange?
If you are a representative or associate of Money Metals Exchange and have found something not to be correct in this review, please, feel free to tell, and I will make sure to update the info on this post. The easiest way to do it is in the comment section below, or by simply sending us an e-mail on contact@goldretired.com
Final words and verdict
Verdict: Legit
Overall rating: (3.5 / 5)
Money Metals Exchange has gotten a decent number of positive reviews from customers. That is also why I give a pretty high rating. This is a legit company.
With various installments choices, including Bitcoin, we can say that this organization is truly among the leading ones in the business. If you’re hoping to protect your benefits from economic unrest and the cheapening of the dollar, look at Money Metals Exchange as a dependable asset for gold and silver bullion.
You made a wise decision to read this review, and you are a smart person. I am sure that you will find the right gold dealer that suits your particular needs and preferences. Just make sure to compare them against each other for the best possible deal!
Click here to see the #1 rated Gold company yourself!
I hope you found this short review on Money Metals Exchange to be helpful, and now you should have a better understanding of what it is and if it is something for you or not. If you have used any of their services, share your experience with us in the comment section below, as it can help others. Also, if you got any questions about this review, I will be more than happy to answer them below!
I wish you success!
Michael,
Founder of: Gold Retired
I called this company and waited for 20 minutes on hold to be told they are not interested in my 26 million portfolio of gold. Can you imagine ? I am super rich and they don’t want my business !
First of all, thank you for your comment.
Ohh, haha well, guess that is their loss then, right? Sounds ridicolous to me but you can be sure others are interested, I have great companies listed on this site so feel free to browse around!
/Best
This company will steal your money. They over charged me an would not cancel my account. To be continued on Twitter etc…
First of all, thank you for your comment!
Sorry to hear that, very good that you tell us as it will help others to think twice before doing business with them.
Please feel free to come back here and tell us how it goes, if you get your money back or not.
Thank you again,
/Sincerely
I’m in the middle of BBB complaint now and its amazing to see all the 5 star reviews on their site, and how they walk on water, yet if you go out and start looking elsewhere you find there are tons of people out there that have been screwed. They somehow feel they don’t have to answer basic questions and do the strong arm tactics and are demanding “their” money before you even get YOUR imporant question fully answered and documented. It’s a 2 way street and the consumer has a right to ask questions and have that spelled out in writing. I’m my case the line item in quote, it just stated “Silver bars” of that size BUT not identifying the purity. All other line ITEMS CLEARLY STATED purity of either 3 9’s (.999) or 4 9’s . Amazing that im supposed to assume that item is going to be fine silver and when I question why the purity of the product wasn’t specifically called out as the others, they get all indignant and attitude city. I was appalled at the way I was treated. I feel sorry for all the people that got screwed from this Company
I’m 57 years old and never had such a poor experience in the attempted purchase of some of their products. Look at all the manipulation in the larger markets that goes on at every level. It’s the only business I know where you get taken advantage of on the front AND backend of the transaction, paying premium on front end then you having to accept wholesale price on the backend when you go to sell back. I understand free-market going up and down. Please tell me, in this environment, with 40 year high inflation, all previous arguments for very bullish gold and silver have been met and not only are the metals not advancing, they are retreating and it just doesn’t make sense. Between premium and wholesale you have be able to capture a sizeable increase in spot prices. MANY infact every single investor has been on the wrong side of the fence on these transactions can’t help but feel as though this was not a prudent move in investment to date. All that being said it’s the attitude of
Being indignation when questioned as they feel beyond reproach, caught them being way less than factual on several issues. There terms of engagement are totally slanted in favor of them. If they legitimately could put in writing fine silver at 3 or 4 nines then they have NOT
meet their responsibilities to clearly define if asked and if they don’t seem to want to address that then the purposal is not moving forward. I was still trying to access the amounts and sizes as it was changed just before this
Was discovered and questioned.
Beware people especially of this company, there reviews after reading becomes apparent they are hand chosen and or doctored on their site
Again, worst purchase experience in my life and I have no regrets standing firm not going forward. They cancelled me. I’ve even tried to re engage but they are to obstinate and petulant and frankly childish in this whole inept transaction. They confiscated to other transactions that were already paid for and had nothing to do with this situation. To me that’s just plain and simple theft and them turn around claiming market losses. PATHETIC.. Thank uou for your time. This transaction took place in the March/April time period of 22. And my bank and Credit Card company are still working to have them refund my monies in which they kept and never even attempted to forward what I payed for.
First of all, thank you for your comment!
It is great that you share your experience about this company as it can help others make better decisions.
Naturally, you wont find one company that put negative reviews on their own website, you will only find 5 star positive reviews there, think that goes for any company in any industry… That is why it is so so important to do your own research and look on what independent third party consumer protection agencies have to say, and what ratings you find there.
Please feel free to come back here and tell us how it turns out in the end with your situation, as it will be interesting for others to read.
Thank you again,
Sincerely
I’ve been a customer for 3 transactions. No problems. I’m looking at doing another purchase. I had a problem that I needed corrected. Got ahold with someone. Fixed it over the phone. I live in Hawaii and do my purchases on their website. The only thing that I find is a minor irksome is the minimum purchase for free shipping. It would be better for me if it is 1/2 of that. That hasn’t discouraged me however.
First of all, thank you for your comment!
It is great that you share your experience with this company,
and we are happy to hear you have only had positive experiences every timne!
Thank you again!
/Best