What is Skymax? Does its match up to its competitors? Does it deliver its promised services or does it simply hype its customers only to let them down? If you’re looking for such as more information about Skymax, then you’re in the right place because I’ll be taking you through all of that in today’s review. Read on to find out whether this company has any value to offer you.
Years in business: 23
Wide variety of aircraft: Yes
Overall rating: (4.2 / 5)
See my #1 recommended private jet company on this page
What is Skymax?
Skymax was established back in 1997 as a family-owned business that was interested in offering professional pilot services. Despite having its very humble beginnings in South Florida, this company has grown over the years and has expanded the scope of its service offerings to include unparalleled services to its passengers as well as aircraft owners.
With its FAA Air Carrier Authorization, Skymax is capable of flying to any airport in the whole of the USA and can arrange for air charter travel through any of the trusted and reliable charter services for customers who’d like to fly to The Bahamas.
What can Skymax do for you as a client who’s interested in air transportation services? currently, you can turn to this company for the services listed below:
- Air taxi services in the whole of Florida
- Charter flights to The Bahamas (offered through its brokerage partners)
- Air Cargo services throughout Southeastern USA
- Cold storage and cargo drop off to Bahamas out-islands
- Pilot services that private aircraft owners can rely on.
Do they have a wide variety of aircraft?
Technically yes. This company has its very own aircraft which are quite a few, but they offer to contact any of the firms in their brokerage network to arrange air charter travel to The Bahamas. The only downside to having such an arrangement is that you can’t always be sure that the charter operators will have the most suitable type of aircraft for the clients’ budget in their hangars. As you may already know, the on-demand air charter industry exists to serve people who’d want to travel to a certain destination at their own time, not on the basis of the airline’s time or the airline’s route.
Skymax clarifies that it does not experience inefficiencies during the execution of on-demand charter, since :
The idea of inefficiencies stems from a perspective of scarcity, not utility. The utility is met when the passenger arrives at their chosen destination. There is no inefficiency here. That said, if this company was to offer its services using its own aircraft, you’d only have the following options:
- Beechcraft Baron 58- for the air charter operations
- Cessna Cardinal RG – for air taxi operations
- Piper Navajo Panther – for air cargo charter aircraft operations
Do they have a wide variety of pricing options for different budgets?
When it comes to pricing, I usually suggest that people take the time to compare what various companies are offering, to avoid spending a lot of money and getting minimal value for that money. Unfortunately, Skymax does not reveal its pricing, so it’s hard to determine whether it is air charter fares are above or below the industrial standards. The only way you can know the fare for your trip is by calling them at the number provided on the official website to get the fastest response, or to use the charter information form so that the support staff will call you back later. Note that the price quote you’ll receive from Skymax may to a great extent be determined by:
- Your destination
- The date of your flight
- Any other extra requirements you may have to make your trip more comfortable.
Does Skymax offer Flight sharing services?
No. We’ve already highlighted that Skymax seeks to deliver utility to its customers who need to travel to specific destinations at their own time. At the time the aircraft is flying back to its home base, you’d expect that Skymax would get the nudge to allow people to book what is popularly known as an empty legs flight. Skymax does not do this – its owners are aware that their objective is to deliver utility to a customer, and they make sure that the customer pays for that utility as specified in their charter agreement.
Another interesting bit of information about on-demand air charter is that companies such as Skymax are not allowed to operate on a schedule more than four times a week, between two cities. If they did that, it would call for additional authority.
They’ve actually clarified this on their official website by reminding customers that they’re not buying a seat, but the entire aircraft. As a customer, you can bring your family and friends after paying for the whole trip (they can’t contribute through a cost-pooling model), but any empty seats are not available for sharing with other people who’d like to minimize the expenses of their flight by buying one or several seats.
To answer the question, therefore, Skymax does not offer flight-sharing services, since doing so would require that it acquires a Public Charter Certificate.
Does Skymax accept Bitcoin Payments?
No. Skymax does not reveal its allowed payment methods, and upon doing a thorough search on the internet, I did not come across any bit of information that points to it using Bitcoin or any other cryptocurrencies for that matter.
Regardless of whether you’re going to use your credit card or Bitcoin to pay for your trip, it’s good to know the differences between the methods of payment. I’d posit that using Bitcoin payments is the better approach of the two, due to the underlying unique advantages that they offer, such as:
- The purchases are not taxed
- There are significantly lower transaction fees
- You can make the payment directly off your smartphone
- There are no third-party interruptions
- User anonymity is guaranteed unless a user decides to publish their Bitcoin balance and other transactions. All purchases made are never associated with their personal identity, as is the case with cash-only purchases.
You might, as such want to look at which companies are accepting Bitcoin payments, so that you can take advantage of the above-listed benefits.
See full list of private jet companies that accept Bitcoin (and other cryptocurrencies) on this page
No. Skymax doesn’t have membership options, which is something I’d mainly attribute to its objectives to deliver utility to a client for every trip, as opposed to serving a significant number of customers who’d want to take advantage of a more defined frequent flyer program. If you, therefore, want to reap the benefits of a frequent membership program, then you can consider other options in the industry.
The quality of the support?
For the quality of support, I’d not expect this company to be one that’s handling its customers’ requests. For starters, on-demand charter services are quite expensive, and not such a big number of people would be calling at the same time to request air charter services. Skymax actually seems pretty confident about its capability to handle calls in the way it has presented clear instructions to customers for them to call so that they can receive fast responses. We shall see whether this company is delivering top-notch quality as far as customer support is concerned in the customer reviews section.
N.B: The available contact methods are: Telephone, email, mail, and a contact form.
In what countries are their service available?
Skymax mainly serves customers who are in the USA and The Bahamas. You can charter an on-demand flight to the Bahamas, or you can take advantage of the air taxi services or private charter services from any of the following regions:
- Fort Lauderdale
- Fort Myers
- Key West
Skymax Reviews (What their customers say)
Customer reviews reveal the mettle of any company. You can never go wrong by analyzing the feedback given by customers on legit consumer trust sites. In this section, we shall have a look at what customers are saying about Skymax on Trip Advisor which happens to be the platform on which most of its customers head to review the services offered to them.
Rating: (5 / 5) (out of 21 customer reviews) click here for details (opens in new window)
For starters, a 5-star rating is a sufficient indicator that Skymax is delivering nothing short of the best possible utility to the customers who book on-demand charter flights through it. I combed through the feedback given by customers and identified recurring themes in the nature of its services, some of the main ones being: quality and excellent support, fast responses, personalized services overseen by the company directors, as well as professionalism. In addition to that, I noticed that Skymax gives a response to each customer review, just to ascertain that it was indeed responsible for the delivery of the said services, as it also rectifies or clarifies any inaccurate information in those reviews.
Evidently, Skymax is the best at what it does, only that it doesn’t possess some of the advantageous features that some of its competitors have.
**You might want to look at the company I have given the highest rating on this page instead
PROs & CONs
Let’s now summarize the strengths and weaknesses of Skymax so that you can make your decision about whether to utilize its services as you book your next flight.
- The quality of support is great
- Professional staff members
- Friendly pilots
- Reasonable prices (depending on your budget)
- Focuses on utility to customers
- It doesn’t accept Bitcoin payment
- Its fleet size is relatively small in comparison to competitors
- No flight-sharing program
- Lacks a membership/ frequent flyer program
Do You Own or Represent Skymax?
If you are a representative, or associate of Skymax and have found something that isn’t accurate in today’s review please, feel free to reach out to me and I will update the information on this post. You can do this by leaving your feedback in the comments section below or simply by sending me an e-mail to firstname.lastname@example.org.
Final words and verdict
Overall rating: (4.2 / 5)
Skymax is a great example of a firm that’s specializing in the delivery of exceptional services to customers who need on-demand charter services. If the customer reviews are to go by, we do know that Skymax is one that can be trusted. You may, however, want to consider many other features provided by its competitors in the market, in their move towards ensuring ultimate convenience, pocket-friendly prices, as well as customer satisfaction. This number one recommended alternative to Skymax would be a great one to have a look at for a start.
You’ve finally made it to the end of this review on what Skymax is about. Did you get sufficient information to help you make a decision as to whether you’ll call them to book your next flight? Are you still unsure about which alternative would work for you? You can start by reading the review about the recommended alternative, and if you still need any help with choosing the right company for your needs, you can leave a comment in the comments section so that I’ll respond to it with a few tips on the best private air charter service that’s worth considering.
I wish you well,
Eric, Investor and Team Member at Gold Retired!